If there's one thing that can harm the success of a medical practice, it's having patients spending too much time in the waiting room. Appointment scheduling is a critical function of a doctor's office, yet many practices schedule in a seemingly haphazard fashion. Often, the practice's scheduling strategy, if you want to call it that, is to fill an appointment into any slot available with little regard for the reasons patients are being seen.
In the News
Thursday, February 25, 2021
Thursday, February 11, 2021
Nursing homes and personal-care facilities present many health and safety risks for their employees. In fact, combined with patient violence against employees, the situation has become so serious that the Occupational Safety and Health Administration (OSHA) has made nursing homes a top priority for safety inspections.
Thursday, January 28, 2021
When it's time to negotiate or renegotiate a physician's employment contract, there are critical issues that must be understood and settled. The fulfillment and career potential of the phsician and the success of the practice depend on it.
Thursday, January 14, 2021
It takes years to build up a successful medical practice that is respected and valued by the community. It can also take time to find a qualified buyer at a satisfactory price. However, you can take several steps now to help provide a smooth transition when you finally put out a "for sale" sign.
Thursday, December 31, 2020
Every year, studies show that many employees are injured while carrying out their duties. Some even die from job-related illnesses or injuries
Thursday, December 17, 2020
Over time, doctors develop their own unique style of practicing medicine. The same is true of medical groups. They develop a style that involves creating a work culture and passing information about it on to staff members. A medical practice's approach to issues such as sick leave and overtime pay are defined and revised over time until they become ingrained in the office's culture.
Thursday, December 3, 2020
Since physicians are the revenue producers of a busy medical practice, there can be a temptation to add doctors to ease patient loads and increase the bottom line. But while bringing on more practitioners can reduce workloads and create economies of scale, it shouldn't be a snap decision. Many factors come into play when adding personnel -- especially those who might ultimately have an ownership stake in the practice.
Thursday, November 19, 2020
When patients walk into a medical group's office, the first people they meet are the staff members. Studies have shown that with today's managed care, patients spend most of their time in a medical practice interacting with non-physicians, from front desk staff to nurses. So it's important that staff members be motivated to provide the kind of quality service and care that keep patients coming back.
Thursday, November 5, 2020
While doctors sometimes "fire" uncooperative or non-paying patients, the reverse can also happen. Patients can become dissatisfied with their current physicians and switch to new ones. Obviously, this might not be good for your pocketbook or reputation.
Thursday, October 22, 2020
On a regular basis, most physicians have patients that refuse or forget to pay bills. Every business deals with this problem, but medical practices have their own unique set of problems with unpaid bills. First, you can't retrieve the service you provided. Second, unless the patient is a deadbeat, you probably want to keep the individual as one of your patients.