In the News

Copyright 2022

When patients walk into a medical group's office, the first people they meet are the staff members. Studies have shown that with today's managed care, patients spend most of their time in a medical practice interacting with non-physicians, from front desk staff to nurses.

Copyright 2022
While doctors sometimes "fire" uncooperative or non-paying patients, the reverse can also happen. Patients can become dissatisfied with their current physicians and switch to new ones. Obviously, this might not be good for your pocketbook or reputation. Sometimes, there's nothing you can say to departing patients besides wishing them well. For example, if a patient moves out of the area, you are unlikely to provide future treatment to them. But, in other cases, you can take control over the issues driving patients out the door and make needed changes.
Copyright 2022

On a regular basis, most physicians have patients that refuse or forget to pay bills. Every business deals with this problem, but medical practices have their own unique set of problems with unpaid bills. First, you can't retrieve the service you provided.

Copyright 2022
The bane of every physician's practice is when payers deny claims. There are numerous reasons why payers deny claims, with the predominant reason being a paperwork error. Other reasons include misunderstanding on the part of the insurance company, the physician or the patient. There are four key elements in appealing claims that have been denied. They are: Coding, Contracts, Process, and Laws This article will look at how understanding these four elements are essential to minimizing denials.
Copyright 2022
Patients come to your practice for quality medical care and the government wants to ensure that everyone has equal access to your offices. The federal Americans With Disabilities Act (ADA) requires that patients, their family members, and vendors with disabilities have the same access rights as able-bodied people. And access issues include both physical and communication barriers.
Copyright 2022

As you may know, medical practitioners are subject to a federal law that makes it a felony to influence the referral of federal health care business, including Medicare and Medicaid.

Copyright 2022
With the increase in health plans requiring members to pay all or part of their office visits, practices are faced with the challenge of asking patients for full payment. This can be upsetting for the patients and uncomfortable for the staff who deal with them. Here are eight strategies for improving collections from self-pay patients:
Copyright 2022
There was once a time when a retiring doctor could easily sell a thriving practice to a hospital or practice management company. These days, many practice management firms are out of business and hospitals are more likely to be selling than buying. So if you're heading for retirement and planning to put your practice up for sale, the choices may be limited to the following candidates:
Copyright 2022
For most small business owners, closing up shop is relatively simple -- perhaps they take down their signs, get rid of inventory and turn the lights off. But for a health care practitioner closing a practice, the issues are more complex. You have a duty to preserve medical records and ensure your patients have access to them. There may even be liability issues after your death that must be addressed in your estate plan. If you sell your practice, the buyer should agree in writing to store your patients' medical records for a specific period of time, ideally the length of your own legal responsibility for them.
Copyright 2022
Like any well-run business, a medical practice needs to step back periodically and try to get a bird's-eye view of where it has been and where it is going. A good time to perform such a review is at the end of the calendar year. Go into the meeting with a plan, prepared to focus on three critical areas: corporate, financial and operational planning.

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